FAQ

❓ Frequently Asked Questions (FAQ)

Find answers about shipping, products, ingredients, and more.

🚚 SHIPPING & ORDERS

Do you offer free shipping?

Yes — we offer free shipping on orders over $70.

How long does shipping take?

Orders are processed quickly and shipped via USPS. Delivery time depends on your location and shipping method selected at checkout.

Where do you ship from?

We ship from New York, where all spices and teas are prepared and packed.

Can I track my order?

Yes — once your order ships, you’ll receive tracking information by email.

🌿 PRODUCTS & INGREDIENTS

Are your spices and teas natural?

Yes — all products are made with high-quality, naturally sourced ingredients.

Do your products contain additives or fillers?

No — our blends are made without unnecessary fillers or artificial additives.

Are your products kosher?

Yes — all products are certified kosher.

Do your spice blends contain salt?

Some blends include salt, while others are salt-free. Check each product page for details.

Are your teas caffeine-free?

Many of our teas are caffeine-free (especially herbal blends), but some (like green or white tea) contain natural caffeine.

🍳 USAGE & STORAGE

How should I store spices and tea?

Store in a cool, dry place away from direct sunlight to maintain freshness and flavor.

How long do spices stay fresh?

Our spices are blended in small batches for maximum freshness and are best used within 12–24 months.

How much spice should I use?

Start with a small amount and adjust to taste — our blends are fresh and flavorful, so a little goes a long way.

🫖 TEA QUESTIONS

How do I brew loose leaf tea?

  • Add 1–2 teaspoons per cup
  • Pour hot water
  • Steep 3–7 minutes depending on the tea

Can I make iced tea with your blends?

Yes — brew the tea strong and pour over ice. Many of our teas are perfect for iced drinks.

🔁 RETURNS & SUPPORT

Do you accept returns?

If you have an issue with your order, contact us and we’ll help resolve it.

Due to the nature of the product we do not except returns on any spices or teas.

Please Make sure your shipping address is correct. Once orders are shipped we due not offer refunds.

How can I contact you?

You can reach us at: